"Swaying from its interpersonal roots, the hospitality industry took on tech this year in hopes of improving the experience for both the restaurant owner and customer."
The third annual TechTable Summit in New York brought together business leaders and industry creatives to discuss the evolving use of technology in today’s restaurant experience. Here are six important themes from the event that will continue to drive change.
"I first read about the idea of Radical Candor in Kim Scott’s First Round Review article (Radical Candor — The Surprising Secret to Being a Good Boss), and it stuck with me. After reading about Kim’s success rolling the management style out across teams at multiple companies, I started to consider the positive impact it could have on our team at Gather."
In this MRM News clip, David Williams, Gather's Vice President of Sales, talks about the challenges of integrating technology within the hospitality industry and the company's mission.
"Any function that is core to your business should ideally be served by a permanent hire," said Alex Lassiter, co-founder and VP of customer service at software developer Gather. "For example, we're a software business, so it's very important for us to have a talented engineering team on site every day."
Fortune features the news about Gather's strategic partnership with Vista Equity Partners in their daily Term Sheet series.
"In the midst of a high-growth, successful year, event management software startup Gather has made moves to expand further into the events industry — investing in further product development and growing its employee base. To do this, Gather has formalized a strategic investment with enterprise software data-focused investment firm Vista Equity Partners."
“We’re fortunate to be part of Atlanta’s growing tech community and look forward to tapping into an incredibly talented pool of software engineers, sales managers and other professionals to help take Gather to the next level."
“Vista’s financial strength and software expertise will fuel Gather’s next chapter of growth, allowing us to improve our existing product and continue to help clients develop event programs that will serve as major revenue streams.”
To help cut through the clutter and let you decide the best option for your restaurant, Upserve has vetted dozens of products on the market, identifying industry-leading technology and teams, big and small, and carefully selected those that offer the best solution for every aspect of running a restaurant.
Gather co-founder and VP of Customer Experience Alex Lassiter breaks down how common misconceptions about events may be costing restaurants sales.
Gather co-founder and VP of Customer Experience Alex Lassiter reveals how events and catering can diversify a restaurant’s revenue stream, helping it to survive in a difficult market.
This article from Gather discusses how restaurant and hospitality operators can preserve human interactions while investing in technology to make their businesses more profitable and efficient.
"We’ve been Gather fans (and heavy users) since we opened The Garage in 2016. Being in the heart of Tech Square, we have a rare glimpse into the innovation ecosystem and the development of new technologies. Watching Gather evolve has been a real treat."
By hearing from candidates why they feel now is the right time to look for a new opportunity, Miller says "you can kind of parse people's motivations, but you can also get a good understanding about whether someone's really intentional about their career."
"Raising money is considered a crucial measure of success for any fledgling business. But it's not everything, says Nicholas Miller, the co-founder and CEO of service industry software Gather."
"We have a pretty strong private-dining program, and luckily with Gather it makes everything streamlined for us because it’s done online. It’s much easier because no guest wants to deal with sending paperwork back and forth."
Gather co-founder and VP of Customer Experience Alex Lassiter explains some habits that are actually good to pick up, from being an avid lifelong learner to a willingness to unleash creativity.
"Gather also builds a database of customers. 'You can pull in relevant information about them too, like favorite drink, booking history...' says Lassiter, noting it's one of his favorite features. 'Making those little connections is what hospitality is all about.'"
"We’re familiar with uniquely Southern hot spots around Atlanta like Ford Fry, Empire State South, Kevin Rathbun Steak, Kevin Gillespie’s restaurants and Buckhead Life group’s restaurants. And while they are all successful dining destinations featuring some of the country’s top chefs, they also have something else in common—they are all working one of the leading event management software companies in the nation, Atlanta’s own software startup, Gather."
"They say that all of the fun happens after the planning ends. However, that shouldn’t be the case. Gather is here to add the fun back into event planning by putting your venue’s event calendar — and every detail that comes with it — all under one roof."
"'We have a very passionate team at Gather, and I’m inspired when I see our employees take so much ownership and pride in the product we’ve created,' says Lassiter. 'Nick, Tom and I obviously love what we do—but seeing our employees love Gather is truly inspiring.'"
"Over the next five years, Miller says they hope to continue to expand their users and help drive more customers to their clients. 'We also want to serve the event planners,' he says, 'and help them find our customers.'"
"Christina Teran, Sage’s corporate director of sales and marketing, had positive memories of Gather, a Cloud-based private dining and events management software, from a previous role, and immediately saw its fit in the company’s unique structure. In December, Sage established Gather at 10 of its locations."
"Atlanta startup Gather has raised $2.5 million to help restaurants and venues manage and grow their private events business. About 20 percent to 30 percent of a typical full-service restaurant's revenue is generated from private events, Gather CEO Nick Miller said."
"Gather announced that it has raised $2.5 million in new funding to help restaurants and venues manage their events. Led by Storm Ventures, the investment will be used to not only improve the product, but also accelerate development of certain 'top-secret projects.'"