Blog

November Product Update Recap

Written by Chris Wiggins

As we near the end of 2016, our product team here at Gather has been hard at work continuing to push out updates. This month, we released several new features that will help make the event-planning process more seamless for our customers and their guests.

Guest Feedback

They say the customer is always right, so we’ve made it easier than ever to request and track guest feedback for your events. After each event, Gather automatically messages your guest to thank them for their business and request a quick review of their experience.

The feedback is sent to anyone you designate in your organization and is automatically tracked within the booking for easy access. Activate guest feedback today, and check out our blog post for more info!

Guest Feedback Survey

Payment Due Dates

Money can’t buy happiness, but missing out on money sure can make you sad. We’ve added due dates to payments to make tracking and acting on overdue payments much easier. In addition to appearing on your booking, due dates will also show up for guests in the Customer Portal to keep everyone informed.

Payment Due Dates

Updated Room Conflicts

Sometimes you need a break, especially between events. To provide a clearer sense of how an event will fit into a room’s schedule, we’ve updated the Conflict Checker to show both conflicts (overlapping events) and events that are within an hour from one another. This lets you account for the necessary turnover, cleanup, and setup times when setting your event schedule.

Room conflict buffer

Chris Wiggins is a Product Manager at Gather. His most recent article was Announcing Gather Tracking: Sourcing and Segments.