“Gather is a comprehensive solution that has provided us with valuable tools for managing the entire event sales process across multiple properties.”-Demi Meeker
Senior Event Manager
Easton Porter Group creates authentic hospitality experiences that extend and enrich guests’ journeys. It’s a passion for sumptuous design, individualized service, and inspired detail is evident throughout its portfolio of fine restaurants, boutique hotels, culinary wineries, event venues, and premier event planning services.
Along with Pippin Hill Farm and Vineyards in Charlottesville and Cannon Green in Charleston, their properties include Red Pump Kitchen, Zero George Street Hotel, and Zero Restaurant + Bar. Easton Porter Group was co-founded in 2011 by Dean Porter Andrews and Lynn Easton and is headquartered in Charlottesville, Virginia.
To help streamline their growing events business and meet their industry-specific needs, Pippin Hill & Cannon Green turned to Gather to…
Move Their Process to a Cloud-Based Software
Demi says her event sales team spends significant time giving site tours of their venues as well as off-site meetings with prospects. The cloud-based system provides easy access from anywhere, with real-time updates and syncing. When team members are on the go, they have immediate access to the platform and can run estimates and send clients information with no disruption.
Give Visibility to Communication Within Their Team
With Gather’s internal and external communication tools, Demi and her team members can discuss events efficiently and thoroughly, with chat logs that retain the discussed info so that it can easily be referred to at a later time.
Make Things Easier on Their Customers
Demi says that Gather’s tracking features have been crucial to managing events at both spaces. Being able to track payments and conversations keeps the process moving in a way that’s quick, seamless and easy on events customers. Plus, with features like electronic signatures to speed things up, they’re able to book more events in less time — “everything is much more streamlined,” Demi adds.
Interested in learning more about how Gather could help streamline your business? Let's chat!