Gather & Tripleseat have merged! Click here to log in to Gather.

>> Find out more <<

4 Ways Event Managers Can Create Positive Work Habits

By Caroline Cox | 2 min read

An event professional’s job isn’t easy. It may be filled with last-minute deadlines, multitasking, long hours, and stress. However, having a positive attitude at your work can make you more productive and fortify your overall efficiency. Creating recurring tasks can act as bookends to your less predictable work.

Below, we’ve listed four ways that you can create a more positive work environment and add some additional structure to your otherwise freeform schedule.

Form a team

Wouldn’t it be nice if every event pro could have a team of enthusiastic assistants? Alas, that’s not always in the budget. If you’re lucky enough to be able to afford a staff, hire smartly and look for employees who complement your strengths. If you’re not able to have a dedicated full-time events staff, look to the restaurant staff. Whether it’s a manager or a loyal server, appointing someone who already has experience working in your venue as the part-time event point person (or at least operational on your event planning software) is a great way to delegate day-of responsibilities. It’s also a career builder for the staff member. They can pick up floor shifts on nights without events, but take on more of a leadership role on private event nights.

Respond to leads daily

It’s imperative that every lead gets a response. The problem is, event inquiries can come in 24/7, and responding immediately can interrupt your current workflow. To avoid distractions, but ensure that no lead gets overlooked, choose a time during the day that is dedicated to only responding to leads and following up with event inquiries. We recommend once in the morning and once in the late afternoon. That way, you’ll still be able to respond to all of your leads within a 24-hour time frame, which will increase your chances of booking the event.

Work with a software

Using a software is like having a partner. Cloud-based, event management software can be accessed anywhere, so you can quickly respond to lead inquiries with templated messages, update event details, and check in with your team members on the go. Plus, if (when!) you go on vacation, your team will have access to all your notes and guest interaction in one centralized place. This means no details will fall through the cracks.

Have a social media presence

This may seem like adding work to your plate, but social media is key to a successful events business. Having a presence on Facebook, Twitter, Instagram and Pinterest will allow you to communicate and promote the exciting things going on at your restaurant or event space. Plus, when you put on a fabulous event and your guests post about it, they can tag you, which serves as free marketing to an entire network of potential clients.

Now that you know how to create positive work habits in your event venue, see how Gather can help you streamline the event planning process.

This is an updated blog post that originally appeared on the Gather blog in January 2015.

Avatar
Caroline Cox
Content Marketing Manager

Caroline Cox is Gather's Content Marketing Manager. She spends her time crafting blogs, thought leadership pieces, case studies, social media content and more, helping empower restaurants and other event venues to streamline their planning process and grow their events programs with success.

Popular Posts